There are 364 people That have to go from the airport to the hotel. One sand can’t transfer 12 people have any vans are needed
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To find the number of van that are needed you divide the number of people into the people that a van can transport:
As the result of division is a decimal number you approximate it to the next whole number (because you can not have 0.33 of a van)
Then, there are needed 31 vans