Answer:
a)  a = 4 ft / s² , b) a = -6 ft / s²
Explanation:
The balance is subjected to two forces: the weight of the person directed downward and the spring reaction directed upward.
When the person rides the elevator, the acceleration is zero
      F - W = 0
      F = W
      F = 160 lb
let's find the mass of the body
      W = mg
      m = W / g
      m = 160/32
      m = 5 slug
A) when the elevator is moving up
      F - W = m a
      F = W + m a
      F - W / m = m a
      F = m (g + a)
therefore the scale reading (F) must be higher, in this case F = 180 lb
       a = F / m - g
      a = 180 - 160)/5
      a = 4 ft / s²
b) when the elevator is stopping
in this case the direction is opposite to the speed, that is to say downwards
       F- W = m (-a)
       a = W - F / m
       a = 130 -160 /5
       a = -6 ft / s²